ATOL Protection

ATOL Protection – What's covered and what's not covered

When booking flight-inclusive packages or flight-plus options with Worldwide Cruises, you can rest assured that your travel plans are ATOL Protected. This means your arrangements are financially secured by the Civil Aviation Authority (under our ATOL Licence Number 12561, operating as Low Cost Cruises, T/A Johnson Holidays Ltd). Once you make a payment for an ATOL Protected holiday (including flights), you will receive an ATOL Certificate. This document outlines your coverage, what is included, and what steps to take if something goes wrong.

ATOL, which stands for Air Travel Organiser's Licence, is a legal requirement for every UK-based travel company that sells air holidays. By law, these companies must issue an ATOL Certificate as soon as you make a payment. If an ATOL-protected travel company collapses, your booking remains secure; you'll receive a refund or be flown home if you are abroad. Be sure to keep your ATOL certificate with you during your travels.

Many flights and flight-inclusive holidays are covered by the ATOL scheme, but not all travel services fall under this protection. For example, if you receive an airline ticket immediately after payment, it is considered an Airline Ticket Agent sale and is not covered by our ATOL, as you already have a valid travel document.

ATOL Protection – Coverage Details

ATOL Protection generally applies to most international air holidays booked from the UK. The fly cruises listed on our website are covered by the ATOL scheme, administered by the Civil Aviation Authority.

Our ATOL number is 12561. Please note that if you book a holiday without flights, ATOL Protection does not apply. Non-fly cruises sold in the UK are not ATOL protected. For more information, review our booking conditions or contact us to confirm the protection applicable to your reservation.

If you book different components of your holiday separately, you might not receive ATOL Protection. To ensure coverage, book all parts of your travel arrangements within the same day. If you do not receive an ATOL Certificate, your booking is not ATOL protected. Additionally, if some travel arrangements are not listed on the certificate, those specific arrangements are not covered.

For additional details about financial protection and the ATOL Certificate, visit the ATOL website or reach out to our Customer Service team at support@lowcostcruises.co.uk